Transparent data management guidelines for restaurant owners, kitchen managers, and team members using the Lassi Lounge Merchant platform and mobile applications.
This Merchant & Partner Privacy Policy applies specifically to the operations, services, mobile applications (including the Lassi Lounge Merchant / Partner App on Android/Google Play), and web management dashboards operated by Lassi Lounge NY.
This document outlines how restaurant owners, store managers, kitchen supervisors, and authorized staff members' data is collected, stored, processed, and safeguarded when using our merchant technology ecosystem.
To provide restaurant management, POS, and order dispatch services, we collect:
When customers place orders with Lassi Lounge, our Merchant App displays essential fulfillment information (customer name, delivery address, phone number for driver coordination, and itemized menu orders).
Strict Confidentiality Requirement:
Customer information displayed on the Merchant App is strictly for order preparation and dispatch fulfillment. Merchants and staff are contractually prohibited from using customer data for personal marketing, unsolicited contact, or third-party sharing.
To provide automated kitchen operations and order alerts, the Lassi Lounge Merchant App requests specific device permissions. We adhere strictly to the principle of least privilege:
Used solely to scan, pair, and send ESC/POS print jobs to wireless 58mm/80mm thermal receipt and kitchen ticket printers. No tracking, audio, or beacon data is collected.
Used to trigger instant, high-priority audio chime and visual alerts for new incoming customer orders, order cancellations, and driver dispatch updates.
Enables direct communication with Ethernet/Wi-Fi connected receipt printers and detects network drops to prevent missed orders.
Collects non-identifiable technical logs (device model, OS version, stack traces) to debug crashes and guarantee 99.9% uptime during peak dinner rush.
We work with industry-certified third-party services that maintain rigorous security certifications:
Merchant profile data, store configurations, and active employee credentials are retained for the duration of the restaurant's operational partnership with Lassi Lounge.
Completed transaction records, sales summaries, and tax invoices are retained for up to 7 years in compliance with United States Internal Revenue Service (IRS) regulations and New York State commercial auditing requirements.
In strict compliance with Google Play User Data & Account Deletion Policies, GDPR, and CCPA, merchants and staff members have full rights to permanently delete their account and associated personal data:
We implement enterprise-grade security protocols to protect merchant data:
Our data privacy and restaurant operations team is available to assist you with compliance inquiries, data export, or deletion requests.
Lassi Lounge NY • 9408 118th St, South Richmond Hill, NY 11419 • Tel: +1 347-233-3733